Departments
Organize users and knowledge by business unit.
Purpose and access
Departments provide an organizational boundary for users, documents, and access rules.

Maintain a department
- Open Departments.
- Search for an existing record before adding one.
- Use the organization’s official department name.
- Confirm the department owner and intended access scope.
- Save the record.
- Review related user assignments and access rules.
Before deleting or renaming a department, identify dependent users, documents, and rules. An uncoordinated change can remove access or leave content incorrectly scoped.